How To Calculate Net Promoter Score In Tableau. You can calculate your nps score by subtracting the number of detractors from the number of promoters, divide by the total number of respondents and then multiply by 100. Divide this by the sum of.
43% of your respondents answered with 9 or 10. Passives (w) if [nps] > 6 and [nps] < 9 promoters if [nps] > 8 calculated field: Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
Ad search net promoter scores.
Get results from 6 engines at once Depending on the score rated the customer falls into one of the categories:. (5 days ago) then, you calculate your net promoter score by subtracting the % of detractors from the % of the promoters: Taking the following example, the % of total promoters equals 40.2% and taking the % of total detractors (35.4%).